I ordered it on Jan 17th for my wife's birthday on the 25th. A week after her birthday had passed I still didn't have it. I sent an email inquiry. A week after no response to that I sent another inquiry using the website chat bot. I got a response: "we'll look into it." When no response came several days later I went on the FB page and posted how bad my experience was. That finally got action. It was shipped and arrived a full month from the initial order date. It seems action is only spurred when there was direct, public bad press. When it arrived it was great, exactly what I wanted it to be, but getting it was far more difficult that it should have been.
Great set! The manual is perfect and the pieces are good quality. I definitely recommend the Gilbert Arizona Temple set.